Dashboard Home

Dashboard Home

Home is the default Dashboard landing view. Use it to identify what needs attention, then open the underlying Order, migration, support case, or account workflow for detailed work.

Home is an attention and routing view

Home summarizes activity. Orders owns transaction evidence, My Migrations owns live project state, and the Support Portal owns tracked support conversations.

Review Dashboard Home

1. Sign in to Next-Cart. Home opens automatically. If you are elsewhere in the Dashboard, select Home in the sidebar.

2. Review Total Migrations, Active Migrations, In Progress, and Pending Orders for work that needs attention.

   

3. Review Migrations by Data Type and Migrations by Platform for activity that does not match the projects you expect.

   

4. Review Recent Activities and identify the migration path or Service that needs follow-up.

   

5. Open the owner for the next task: select Orders for a transaction, Support for a tracked case, or expand Migrations and select Demo Migrations or My Migrations for migration work.

   

Choose the right Home shortcut

Contact Sales

Use Contact Sales when you are planning a migration or need help choosing the appropriate service. Provide the store and project context requested by the form, then select Contact Sales.

Request a Demo

Use Request a Demo when the project needs technician-assisted evaluation for special requirements, custom entities, or project-specific behavior. Provide the Source, Target, and scenario that should be evaluated, then submit the request.

Start Free Demo

Use Start Free Demo when you are ready to begin a self-service Demo immediately. It opens Demo setup directly instead of requiring Migrations → Demo Migrations → Start a New Demo.

The shortcut changes only the entry point. Demo limits and operating rules remain the same. Continue with the Demo Migration walkthrough.

Support

Select Support when you need a tracked Support Ticket. The Support Portal opens with Home, My tickets, and New ticket navigation.

Use Support Tickets for ticket submission, search, status filters, replies, support channels, and Add Support to this device. Use AI Help when automated guidance is sufficient before a tracked case is needed.

Verify before continuing

Check	Pass condition	If it does not pass
Account context	The activity belongs to the intended signed-in account.	Confirm the signed-in account before acting.
Migration activity	Home totals and recent activity are recognizable.	Open Demo Migrations or My Migrations and compare the underlying records.
Commercial activity	Pending items correspond to Orders that still need attention.	Open Orders and review the affected transaction.
Shortcut intent	The selected shortcut matches Sales guidance, technician-assisted Demo, self-service Demo, or Support.	Return to Home and choose the correct shortcut.

Failure handling

Issue	What to do
A purchased migration is missing	Confirm the effective purchase is Paid in Orders, then open Migrations → My Migrations.
A Demo is missing	Open Migrations → Demo Migrations and locate the intended path.
An unfamiliar activity appears	Open the migration History and review the recorded action.
Home totals appear stale	Refresh Home and compare the underlying Orders and Migrations records. Submit a Support Ticket if they still disagree.

Next Steps

Open Migrations for project work, Orders for transaction evidence, or Support Tickets when the issue requires Next-Cart assistance.