Use File Transfer Tools

Use File Transfer Tools

Place KitConnect or other required files in the correct server location without exposing credentials or using the wrong web root.

Most users should use SFTP when it is available. SFTP encrypts the connection between your computer and the server. Use FTP only when your hosting provider does not offer SFTP or when your internal team specifically approves FTP.

Use the transfer path your hosting access supports

FileZilla, Cyberduck, WinSCP, and cPanel File Manager are different ways to upload files to the server. They do not change the Next-Cart connection setup shown for the selected platform.

Prerequisites

Before using a file transfer option, confirm that you have:

Requirement	Why it matters
Server access	You need SFTP, FTP, or hosting control panel access.
Hostname	The server address provided by your hosting provider.
Username and password or key	Credentials used to connect to the server.
Port	Commonly 22 for SFTP. Use the port provided by your host.
Web root path	The public folder where the store is installed, such as public_html, www, wwwroot, or httpdocs.
KitConnect or required files	The files you need to upload for the current setup.
Permission to upload files	The connected account must be allowed to write files to the target folder.

Recommended upload location

Upload KitConnect directly inside the store web root.

• Directorypublic_html/

  • Directorykitconnect_abc123/

    • index.php
    • bridge.php
    • files…

If your host uses a different web root name, use the folder that serves the public store domain.

Upload files with a transfer client or File Manager

FileZilla

Use FileZilla when you have SFTP or FTP credentials and want a desktop transfer client.

1. Open FileZilla.
2. Enter the host value. For SFTP, use a value such as sftp://sftp.example.com if your host provides that format.
3. Enter the username.
4. Enter the password or use the approved key-based login option if your organization requires it.
5. Enter the port. Use 22 for SFTP unless your host provides a different port.
6. Connect to the server.
7. In the local pane, open the folder on your computer that contains the files to upload.
8. In the remote pane, open the store web root.
9. Drag the file or folder from the local pane to the remote pane.
10. Wait until the transfer queue shows that the upload completed.
11. Confirm the uploaded files appear in the remote folder.

Cyberduck

Use Cyberduck when you prefer a desktop client with a simple connection window.

1. Open Cyberduck.
2. Select Open Connection.
3. Choose SFTP when your hosting provider supports SFTP.
4. Enter the server hostname.
5. Enter the port. Use 22 for SFTP unless your host provides a different port.
6. Enter the username.
7. Enter the password or approved key-based authentication details.
8. Connect to the server.
9. Open the store web root.
10. Drag the required file or folder from your computer into the Cyberduck window.
11. Wait for the transfer to complete.
12. Confirm the uploaded files appear in the web root.

WinSCP

Use WinSCP when you are working from Windows and have SFTP, FTP, or SCP access.

1. Open WinSCP.
2. In the login window, choose SFTP when your host supports it.
3. Enter the host name.
4. Enter the port. Use 22 for SFTP unless your host provides a different port.
5. Enter the user name.
6. Enter the password or approved key-based authentication details.
7. Connect to the server.
8. In the remote pane, open the store web root.
9. In the local pane, open the folder on your computer that contains the files to upload.
10. Drag the required file or folder from the local pane to the remote pane.
11. Confirm the transfer when prompted.
12. Wait until the transfer completes and verify that the files appear in the remote folder.

cPanel File Manager

Use cPanel File Manager when you prefer a browser-based upload path or do not have a desktop SFTP client available.

1. Sign in to your hosting control panel.
2. Open File Manager.
3. Open the store web root, such as public_html, www, wwwroot, or httpdocs.
4. Select Upload.
5. Choose the ZIP file or required file from your computer.
6. Wait until the upload finishes.
7. Return to File Manager and refresh the folder if needed.
8. If you uploaded a ZIP file, select it and use Extract.
9. Confirm the extraction location is the store web root.
10. Verify that the extracted folder or files appear in the correct location.

Expected result

After upload:

• the required files are present in the correct web root;
• KitConnect is unzipped if the setup requires the unzipped folder;
• the file or folder name matches the value used in the URL or setup field;
• the transfer client or File Manager shows a completed upload;
• the uploaded path can be verified before connection testing.

Verify the upload

Check	Pass condition
Correct server	You connected to the server for the intended source store or target store.
Correct web root	Files are uploaded under the folder that serves the public store domain.
Complete transfer	The transfer queue or upload screen shows the upload completed successfully.
ZIP extraction	If a ZIP file was uploaded, the extracted folder appears in the intended location.
Folder name	The folder name matches the URL or setup value you plan to enter in Next-Cart.
Browser check	If a public URL is expected, the URL opens without a 404 or permission error.
Permissions	Files and folders use normal host-approved permissions.

If upload fails

Issue	What to check
Login fails	Check hostname, username, password, port, and whether the account requires SFTP or key-based login.
Connection times out	Confirm the server hostname, firewall rules, VPN requirements, and IP allowlist requirements.
Upload is denied	Confirm that the connected user can write to the selected folder.
Uploaded files are not visible	Refresh the remote pane or File Manager, then confirm you uploaded to the correct server and folder.
ZIP file does not extract	Confirm the ZIP file uploaded completely and that the hosting account has permission and disk space to extract it.
Browser URL returns 404	Confirm the files are inside the correct web root and that the URL uses the correct domain and folder name.
Permission error appears	Check folder permissions and hosting security rules. Ask the hosting provider to confirm safe permissions if needed.
Wrong environment was updated	Confirm whether you connected to production, staging, development, or another server.

Security guidance

• Prefer SFTP over FTP when available.
• Use temporary credentials when possible.
• Do not share server passwords in unprotected messages.
• Do not store credentials in screenshots or support tickets.
• Remove uploaded ZIP files after extraction if they are no longer needed.
• Rotate temporary server credentials after migration work is complete and verified.

Do not leave temporary files behind

After migration work is complete and verified, remove KitConnect and any uploaded ZIP files that are no longer required.

Next step

Situation	Go to
You uploaded KitConnect	Install KitConnect
Required files are uploaded and ready	Verify Platform Connections
Upload, extraction, permission, or URL checks fail	Troubleshoot Connection Setup
Platform connections are verified	Configure Your Migration