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How Platform Connection Setup Works

Understand how Next-Cart shows the supported connection setup for your selected Source Platform and Target Platform.

Connection setup is determined by the selected Source Platform, Target Platform, and migration path. Review the setup shown by Next-Cart before creating credentials, exporting files, or installing KitConnect.

Connection setup depends on the selected Source Platform, Target Platform, and migration path. Next-Cart shows the setup that applies to the selected platforms. The two sides of the migration path may require different setup details.

Before you review connection setup, confirm that:

RequirementWhy it matters
You can sign in to the correct Next-Cart accountSetup is tied to the account that owns the order and purchased migration.
The purchased migration existsYou need a fixed migration path before setup details are meaningful.
The Source Platform and Target Platform are correctSetup requirements depend on the selected platforms.
You can access the source store and target storeConnection setup often requires admin, API, hosting, or file access.
You know who owns technical accessSome setup steps require an account owner, store admin, developer, or hosting administrator.

Next-Cart may show one or more setup types depending on the selected platforms.

Setup typeWhere it usually appliesWhat you prepare
API connectionCommon for supported hosted platforms and platforms with API access.Store URL, admin URL, API URL, API key, token, client ID, client secret, app credentials, or authorization values shown for the platform.
KitConnectCommon for supported self-hosted or open-source platforms when server-side access is required.KitConnect package, hosting access, web root location, uploaded KitConnect folder, and KitConnect URL.
Source data file uploadCommon when a supported Source Platform provides exported files instead of direct connection access.Complete source exports in the required file formats and folder structure.
File transferUsed when you need to upload KitConnect or required files to hosting.SFTP, FTP, hosting File Manager, correct directory, and file upload verification.

When the required setup uses API credentials or KitConnect, Connect Stores provides a separate Test Connection control for the Source Platform and Target Platform. Run each available test after entering the required values. When both sides use one of these methods, test them separately.

ResultMeaning
Source succeeds and Target succeedsBoth tested store connections are established and you can continue to Configuration after any required source files are also accepted.
Source fails and Target succeedsCorrect the source-store setup. The successful target result does not verify source access.
Source succeeds and Target failsCorrect the target-store setup. The successful source result does not verify target access.
Both failReview each side separately because the two stores can have different setup methods, credentials, URLs, or access owners.

Source data file upload does not use Test Connection. Confirm instead that the required files are uploaded, accepted, readable, and complete.

The Source Platform and Target Platform determine which connection fields appear.

Platform roleWhat Next-Cart needs to doCommon setup result
Source PlatformRead source-store data from the current platform.API credentials, KitConnect URL, or source data files, depending on platform support.
Target PlatformWrite migrated data into the target store where supported.API credentials, authorization details, or platform-specific connection values.
Both platforms togetherTranslate data from the source model into a target-store structure.Setup must support the selected data types and migration options.

Use the setup shown in the Next-Cart interface to choose the correct guide.

If Next-Cart asks forUse this guide
Store URL, API key, access token, client ID, client secret, app credential, or authorization valueSet Up an API Connection
Exported CSV, XLSX, XML, TXT, ZIP, SQL, or platform-specific source filesUpload Source Data Files
KitConnect URL or temporary server-side bridge accessInstall KitConnect
SFTP, FTP, hosting control panel, or file manager uploadUse File Transfer Tools
A failed connection test, authentication error, file error, or access blockerTroubleshoot Connection Setup
  1. Sign in to the Next-Cart account that owns the order and purchased migration.
  2. Open Migrations → My Migrations and select the intended migration path.
  3. Confirm the Source Platform and Target Platform.
  4. Open the migration interface for the selected path.
  5. Review the connection fields shown for the source store.
  6. Review the connection fields shown for the target store.
  7. Identify the setup type required for each side.
  8. Open the matching guide before creating credentials, exporting files, or uploading KitConnect.
  9. For API or KitConnect setup, use Test Connection separately for each side that uses one of these methods.

After reviewing the setup model, you should know:

  • which setup path applies to the source store;
  • which setup path applies to the target store;
  • which credentials, files, or server access you need to prepare;
  • which detailed guide to follow next;
  • which access owner must provide credentials, exports, or hosting access;
  • which setup items must be cleaned up after migration work is complete.
CheckPass condition
Migration pathThe Source Platform and Target Platform match the purchased service.
Setup fieldsThe fields shown in Next-Cart match the selected platforms.
Access ownershipThe correct person can provide API, admin, file, or hosting access.
Source-side setupThe source store can provide the setup shown by Next-Cart.
Target-side setupThe target store can provide the setup shown by Next-Cart.
Connection testsEach applicable source or target Test Connection result succeeds when API or KitConnect is used.
Security cleanupYou know which credentials, files, tokens, or temporary access must be removed after completion.
IssueWhat to do
The Source Platform or Target Platform is wrongStop setup and review the order and purchased migration. Contact support before entering credentials.
The setup fields do not match the platform you selectedConfirm the migration path and refresh the migration interface. Submit a ticket if the fields still look incorrect.
You expected API setup but see file uploadConfirm whether the selected Source Platform uses exported files for migration input.
You expected file upload but see API fieldsConfirm whether Next-Cart supports direct platform access for the selected platform.
You cannot provide hosting access for KitConnectAsk the hosting owner to complete the upload or provide temporary access through an approved channel.
You cannot create required API credentialsConfirm your admin role and API permissions in the platform. Ask the platform owner to create credentials if needed.

Keep setup access temporary and limited.

  • Create dedicated credentials for migration work where possible.
  • Use the minimum permissions needed for the selected data types when the platform allows scoped permissions.
  • Store tokens and secrets securely.
  • Do not paste passwords, private keys, Backup Codes, or unnecessary sensitive data into tickets.
  • Revoke API tokens after migration work is complete and verified.
  • Remove KitConnect after completion if it was used.
  • Rotate temporary hosting, SFTP, FTP, or admin passwords after completion.

After the required access is prepared, complete the setup shown for each platform and continue to Verify Platform Connections.